Privacy policy

Last updated: 6 October 2026

Controller

KERAMIKA ROKO, obrt za keramičarske usluge, vl. Roko Lovrek
Ulica Svete Marije 18, 23223 Škabrnja, Croatia
OIB (tax number): 14252482478 · MBS (registry number): 99049988
[email protected]

Contact form

When you send an enquiry through the form, we process the data you enter: name, email and/or phone, service, job location, message and attached photos. We use this data only to answer your enquiry and prepare a quote (Art. 6(1)(b) GDPR).

The enquiry is delivered to us by email via the service Resend (processor) and stored in our mailbox (Google Gmail).

Hosting and security

The website is delivered via Cloudflare. Technically necessary data such as IP address and browser information is processed to provide and protect the website (Art. 6(1)(f) GDPR).

To protect the form from spam we use Cloudflare Turnstile, which checks technical characteristics of the browser.

Statistics and cookies

For anonymous visitor statistics we use Cloudflare Web Analytics – without cookies and without user profiles. This website itself sets no cookies.

Transfers outside the EU

Where data is processed outside the EU (e.g. by US providers), this is based on the EU–US Data Privacy Framework or standard contractual clauses.

Retention

We keep enquiries for as long as needed to handle the enquiry and any resulting contract, then delete them unless the law requires longer retention.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. Just send us an email.

You have the right to lodge a complaint with the Croatian data protection authority (AZOP, www.azop.hr).